Netmore Extended Coverage
Netmore Extended Coverage is achieved by interconnecting LoRaWAN networks through roaming agreements with network operators. Extended Coverage allows IoT devices to seamlessly connect within or move between network operator partner coverage areas.
Helium Network
Netmore customers with LoRaWAN Virtual Network (LVN) access can use the network provided by Helium to connect to Netmore at no additional cost. The Helium Network extends Netmore Public LVN coverage across the globe.
Netmore provides tools that enable our customers to locate available Helium coverage in areas of interest and provides an overlay of Helium coverage within the Maps section of the Netmore cloud deployed network operating system.
Helium Join Server Requirements
To join the Netmore network through Helium Hotspots, devices must be provisioned with a Join Server EUI used exclusively on the Netmore network. As shown in the table below, devices programmed with a Netmore Join Server EUI and configured on a Netmore Public LVN Application (NetID9) may join on either the Netmore LVN network or through Helium. Devices programmed with a Join Server EUI derived from an OUI block owned by the application owner or a third-party vendor are also allowed to join on either the Netmore LVN network or through Helium, provided the Join Server is used exclusively for devices on the Netmore platform. Netmore requires a written statement detailing the exclusive use of the Netmore Designated Join Server EUI on the Netmore platform. Netmore Designated Join Server EUIs are approved on a case-by-case basis. Contact support for approval of Netmore Designated Join Server EUIs.
Helium Compatibility Matrix (Netmore Public LVN)
NOTE: Devices programmed with a Join Server EUI that is not exclusive to Netmore will not be permitted to join through Helium.
Contact Netmore sales or support for details on how to acquire a unique Join Server EUI.
Communicating Through a Helium Hotspot
To communicate through a Helium Hotspot, devices must be Registered and Activated directly with Netmore under an LVN accessible (public) Netmore Application Provider account. After Activation, the device's join procedure can be initiated. Once initiated, devices programmed with a Netmore allocated or Netmore Designated Join Server EUI may join through either the Netmore LVN or Helium. Devices programmed with a Join Server EUI that is not exclusive to Netmore must join through a Netmore LVN Base Station.
Once joined to the network, the devices can communicate through Netmore LVN or Helium.
Helium Regional Frequency Plan
Helium offers standard channel plans that align with regulatory requirements around the world. A detailed catalog of each supported regional channel plan is available here.
US915 ISM Band
US-based Helium Hotspots operate on sub-band 2 (channels 8-15 of US915 ISM Band).
When using a combination of Helium and Netmore public LVN, Netmore recommends aligning customer 8-channel LVN connected Base Stations with the default Helium channel plan (sub-band 2).
It is strongly recommended that devices adhere to the LoRaWAN specification and initially attempt to join across all 64 channels with ADR enabled. Once Joined, devices will be commanded to operate and communicate across both Netmore LVN Base Stations and Helium Hotspots on sub-band 2.