Netmoregroup Extended Coverage

Netmoregroup Extended Coverage is achieved by interconnecting LoRaWAN networks through roaming agreements with network operators. Extended Coverage allows IoT devices to seamlessly connect within or move between network operator partner coverage areas.

Helium Network

Netmoregroup customers with LoRaWAN Virtual Network (LVN) access can use the network provided by Helium to connect to Netmoregroup at no additional cost. The Helium Network extends Netmoregroup Public LVN coverage across the globe.

Netmoregroup provides tools that enable our customers to locate available Helium coverage in areas of interest and provides an overlay of Helium coverage within the Maps section of the Netmoregroup cloud deployed network operating system.

Helium Join Server Requirements

To join the Netmoregroup network through Helium Hotspots, devices must be provisioned with a Join Server EUI used exclusively on the Netmoregroup network. As shown in the table below, devices programmed with a Netmoregroup Join Server EUI and configured on a Netmoregroup Public LVN Application (NetID9) may join on either the Netmoregroup LVN network or through Helium. Devices programmed with a Join Server EUI derived from an OUI block owned by the application owner or a third-party vendor are also allowed to join on either the Netmoregroup LVN network or through Helium, provided the Join Server is used exclusively for devices on the Netmoregroup platform. Netmoregroup requires a written statement detailing the exclusive use of the Netmoregroup Designated Join Server EUI on the Netmoregroup platform. Netmoregroup Designated Join Server EUIs are approved on a case-by-case basis. Contact support for approval of Netmoregroup Designated Join Server EUIs.


Helium Compatibility Matrix (Netmoregroup Public LVN)

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NOTE: Devices programmed with a Join Server EUI that is not exclusive to Netmoregroup will not be permitted to join through Helium.

Contact Netmoregroup sales or support for details on how to acquire a unique Join Server EUI.

Communicating Through a Helium Hotspot

To communicate through a Helium Hotspot, devices must be Registered and Activated directly with Netmoregroup under an LVN accessible (public) Netmoregroup Application Provider account. After Activation, the device's join procedure can be initiated. Once initiated, devices programmed with a Netmoregroup allocated or Netmoregroup Designated Join Server EUI may join through either the Netmoregroup LVN or Helium. Devices programmed with a Join Server EUI that is not exclusive to Netmoregroup must join through a Netmoregroup LVN Base Station.

Once joined to the network, the devices can communicate through Netmoregroup LVN or Helium.

Helium Regional Frequency Plan

Helium offers standard channel plans that align with regulatory requirements around the world. A detailed catalog of each supported regional channel plan is available here.

US915 ISM Band

US-based Helium Hotspots operate on sub-band 2 (channels 8-15 of US915 ISM Band).

When using a combination of Helium and Netmoregroup public LVN, Netmoregroup recommends aligning customer 8-channel LVN connected Base Stations with the default Helium channel plan (sub-band 2).

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It is strongly recommended that devices adhere to the LoRaWAN specification and initially attempt to join across all 64 channels with ADR enabled. Once Joined, devices will be commanded to operate and communicate across both Netmoregroup LVN Base Stations and Helium Hotspots on sub-band 2.